FAQs

When was BBH founded?

Brightside Behavioral Health was founded in 2017.

Do you accept my insurance?

We accept various insurance plans; to be most certain your insurance will cover your sessions, check with your insurance provider directly.

Insurance Accepted:

• Blue Cross Blue Shield
• United Health Care
• Aetna
• Tufts Health Plan (Commercial)
• VA Community Care Network
• Neighborhood Health Plan
• Harvard Pilgrim Health Care
• Pequot Health Care

What can I expect at the first session?

Your first session will involve discussing your concerns, goals, and developing a treatment plan tailored to your needs.

How often are sessions?

Depending on your insurance company, and your individual need, sessions can be twice a week, weekly, bi-weekly, or monthly.

How long is an appointment?

Most therapy sessions last [50-60] minutes. The frequency and duration will be discussed and adjusted based on your needs.

Do you offer telehealth and in-person sessions?

Teletherapy Options: We offer virtual therapy sessions via secure video platforms for those who prefer or require remote access.

Accessibility Features: Our EHR system is designed to be user-friendly and accessible for individuals with various needs.

We also offer in-person appointments in our Warwick, Cranston, and Johnston locations.

Do you offer substance abuse counseling?

While we do not offer substance abuse counseling, we are able to provide contact information for emergency services and crisis hotlines.

What ages does Brightside Behavioral Health work with?

Brightside Behavioral Health works with ages 3 +

What types of Therapy do you offer?

Evidence-Based Practices: We use therapy methods supported by research, such as Cognitive Behavioral Therapy (CBT), which has been shown to effectively treat depression and anxiety.

Tailored Approaches: Our therapists tailor their approaches based on individual needs, preferences, and specific concerns.

Family Dynamics: We offer therapy that involves family members to address relational issues and improve communication and understanding.

Couples Therapy: Our therapists are trained in techniques to help couples improve their relationships and resolve conflicts.

Other therapy services that we offer include Life Transitions, Trauma & PTSD, Virtual Reality Therapy, LGBTQIA+, EMDR Therapy, Eating Disorders, Depression, Child & Adolescent, Autism, Anxiety, ADD/ADHD.

What are your therapists’ qualifications and credentials?

All of our therapists are licensed and trained professionals with degrees in psychology, counseling, or social work. They hold certifications and ongoing training in their areas of expertise.

How do I schedule an appointment?

You can schedule appointments by calling our office at (401)773-3685.

What are your office hours?

Our office hours are Monday – Friday 9:00am – 5:00pm

Flexible Scheduling: We offer evening and weekend appointments to accommodate different schedules.

Emergency Contacts: While we do not offer 24/7 support, we provide contact information for emergency services and crisis hotlines.

What is your cancellation policy?

We require [24-hour] notice for cancellations. An $80.00 charge may be initiated for missed appointments without prior notice.

How do you match clients with therapists?

Finding the Right Fit: We strive to match you with a therapist who aligns with your therapeutic goals and personal preferences. Our Systems are designed to pair you with the best fit therapist, based on your personalized intake questionnaires.

How will I benefit from mental health therapy?

Improved Mental Health: Therapy can help reduce symptoms of anxiety, depression, and other mental health conditions.

Enhanced Coping Skills: Learn practical skills to manage stress, cope with difficult emotions, and handle life’s challenges.

Personal Growth: Gain insights into yourself and develop healthier ways of thinking and behaving.

Therapy Effectiveness: Studies show that therapy can be effective for various mental health conditions, including depression, anxiety, and PTSD.

Continuous Improvement: We stay updated with the latest research and incorporate new techniques and practices to provide the best care.

Active Participation: Your active involvement in therapy is crucial for success. We encourage open communication and feedback throughout the process.

Goal Setting: Together, we will set and regularly review goals to ensure therapy is meeting your needs and expectations.

Blog and Articles:

Explore our blog for articles on mental health topics, coping strategies, and self-care tips.

What is the therapy office environment like?

Comfortable Setting: Our office is designed to be a welcoming and comfortable space, ensuring you feel at ease during your sessions.

What steps do you take to ensure accessibility for individuals with disabilities?

Accessibility: Our facility is accessible to individuals with disabilities. If you have specific needs, please let us know so we can accommodate you.

Do you offer Mental Health Therapy and Medication Management?

Medication Guidance: Brightside Behavioral Health offers telehealth and in-person Medication Management services, making it much easier for us to provide guidance and support regarding medication used alongside therapy to our clients.

Integrated Care: We collaborate with your psychiatrists and primary care providers to integrate therapy with medication management if needed.